Club Communication & Spond
Spond is the app Wimborne AC uses for training updates, attendance and club communication. It also facilitates a convenient (non cash) method of paying training subs and allows us to keep all official information in one secure, reliable place.
We have chosen Spond because it reduces missed messages, avoids confusion from multiple chat groups, and helps coaches plan sessions more effectively. It also reduces admin time, allowing volunteers and coaches to focus on supporting athletes.
We strongly encourage all athletes and parents to download the Spond app.
While email notifications are available, the app provides the clearest, most reliable experience.
and helps ensure important information isn’t missed.
Privacy & safeguarding: Personal details are not shared with the wider club.
Only relevant coaches and administrators can see group information. Phone numbers and email addresses are not publicly visible, and Spond does not sell data or display adverts.
How Spond works
- Athletes (or parents if under 18) are invited to join a Spond group depending on their training sessions. Athletes can belong to one or more groups.
- An invite to join a training session is sent out 6 days before the session date.
- Athletes can confirm that they wish to attend a session at any time up to the start of the session. When you confirm attendance, you are taken to a secure booking site where you can pay the training fee using a payment card.
- You have the option to inform the coach that you will not be attending.
- If a session has to be cancelled at short notice coaches can send a message to their group via Spond
FAQs
I have more than one child, can I use the same email address for all of them?
Yes, you can use the same email address.
What happens if I don’t download the Spond app?
You can still receive information if you don’t download the Spond app. Messages, event invitations
and payment requests can be sent by email (and in some cases SMS), and Spond can also be accessed via a web browser.
However, choosing not to use the app does have some drawbacks:
- You may receive a high volume of emails, which some people find tiring
- Important messages can be missed if emails go to spam or junk folders
- Managing events, messages and payments via email or the web version is less convenient
- Features such as calendar syncing and direct messaging work best in the app
- The mobile app provides instant notifications, which are generally more reliable than email alone
From an admin point of view, members not using the app create additional manual work.
For this reason, we strongly encourage athletes and parents to download and use the Spond app wherever possible.
